The Peaceful Partner Program is offered by

Transformational Coaching & Consulting

(A d/b/a/ for Vicki L Ugas Allen) with our Team of Certified Powerful Transformational Coaches

Welcome; you are taking an important step with the Peaceful Partner Program™.

Below is the Coaching Agreement, which explains how the program works, what you can expect, and how we will work together throughout the process.

The goal is to give you a clear understanding of how the program is structured and the options available to move forward. Many people choose to schedule the brief 15-minute Information Call before enrolling to have their questions answered.

Program Summary

• This program is designed for individuals who experience anger either frequently, or at times, at a high level of intensity

• You will work with a Powerful Transformation Coach who is empathic and specifically trained to resolve anger issues.

• Coaching sessions are focused on resolving long-standing anger patterns and the factors driving them (not coping nor management skills)

• Up to 15 hours of individualized coaching sessions are provided remotely; most participants achieve their desired results within this time frame

• Sessions will generally be held weekly and are designed to be completed within approximately three (3) months

• A structured method measures your progress, and the Program includes an 80% Resolution Guarantee

• If you have fully participated, as defined in sections 1-3, and have not achieved 80% measurable resolution, up to six (6) additional sessions will be provided at no additional cost.

• An escape clause provides for a pro-rated refund after the first session

• Coaching is not therapy, counseling, or medical treatment. No diagnosis is made, and you remain responsible for your own choices and actions

• The full Coaching Agreement follows with all the details that the lawyer said needed to be included

  
  

The Coaching Agreement

1) Participation

Your active participation is essential to achieving your desired level of anger resolution.

This includes:

• Openly discussing your anger and related experiences

• Engaging in guided techniques that may include light fingertip or thigh pressure, awareness of emotions in the body, and eye movement processes

  
  

These techniques are part of the structured approach used in this Program. The Program is designed to be completed within approximately three (3) to four (4) months. Any unused sessions expire one (1) year after your first session.

2) Daily Check-Ins

• You will receive one brief check-in message each day

• Each response typically takes 2–3 minutes

• Responses should be completed as part of your bedtime routine or first thing the next morning (and no later than noon)

• Your Coach will review your responses during sessions to support your progress

Consistent participation is important. Missing more than six (6) responses or late responses in total will be considered incomplete participation under this Agreement. These requirements are in place to support your progress and help ensure the effectiveness of this Program.

3) Appointments

You agree to attend all scheduled sessions.

• Sessions are scheduled based on mutual availability of you and your Coach

• Three (3) or more no-shows or late cancellations (less than 24 hours’ notice), whether occurring separately or combined, will be considered incomplete participation

• Each missed or late-cancelled session will be deducted from your total available coaching time

Maintaining consistency in attendance is important to consistent progress

4) Confidentiality

Your privacy is important.

• All information shared during sessions is confidential and will only be disclosed if required by law (such as risk of harm to yourself or others), or if you initiate a dispute

• Coaches may discuss general coaching situations internally, without identifying information, for professional support

This Program has proprietary methods and materials owned by the Company. This includes audio, video, written materials, and session content.

•You may not record, reproduce, distribute, or publicly share any session content without prior written consent

• Unauthorized recording or distribution is a violation of this Agreement and may result in termination of services and loss of eligibility under the Guarantee

The Company reserves the right to take appropriate action to protect its confidential and proprietary information.

5) Results and Guarantee

A. 80% Resolution Guarantee

We are committed to helping you achieve a meaningful and lasting decrease in anger. Resolution refers to a measurable reduction in the intensity of anger.

If you fully participate in the Program, we guarantee that you will achieve at least 80% measurable resolution of the anger elements included in your official baseline. Full participation is defined in Section 1-3 of this Agreement.

If you complete the Program, have fully participated, and have not reached at least 80% measurable resolution, we will continue working with you by providing up to six (6) additional coaching sessions at no additional cost.

These additional sessions are the only remedy provided under this Guarantee.

B. How Progress Is Measured

At the beginning of the Program, your Coach will work with you to identify specific anger patterns (“elements”) and assign each a SUD (Subjective Units of Distress) score. SUD scores are based on your self-assessment, guided by your Coach, and are used as the agreed-upon method for measuring progress under this Agreement.

Because awareness often deepens as the work progresses:

• During the first six (6) hours of sessions, anger elements and SUD scores will be refined or expanded as needed. These adjustments are made with you to ensure the baseline accurately reflects your experience

• The finalized elements and scores at the end of six (6) hours of sessions become your official baseline for all progress calculations under this Agreement

• These adjustments are made collaboratively with you to ensure the baseline accurately reflects your experience.

You will receive documentation of your scores and instances of lack of full participation. If no corrections are submitted within five (5) days, the documentation will be considered accepted.

Progress is measured by comparing your initial and final SUD scores using a defined formula. Resolution Percentage = 1 − (Sum of Final SUD Scores divided by Sum of Initial SUD Scores). You agree to provide honest and accurate self-assessments to the best of your ability throughout the Program.

C. Important Terms

• This Guarantee does not provide for monetary refunds, except as expressly stated in Section 6. (Escape Clause)

• If you have any concerns, contact us at

  Support@Anger2Peace,com and allow up to two (2) weeks for review and joint resolution before initiating any external dispute

• Addressing concerns directly allows us to support you effectively and maintain the integrity of the process

• Initiating a dispute without first following this process may result in suspension or termination of services and may affect eligibility under the Guarantee

D. Definitions: Resolution, Sustained Change, and Program Completion

Resolution

An anger element is considered resolved when it contributes to achieving the overall 80% measurable resolution threshold, as defined in this Agreement.

This resolution is confirmed through two brief follow-up check-in calls conducted approximately one and two weeks after a qualifying session to help ensure the change is stable and sustained.

Sustained Change

The goal of this Program is not to eliminate all experiences of anger, rather, it is to resolve the underlying patterns that cause anger to be disproportionate, reactive, or difficult to control.

Program Completion

The Program is considered complete upon the earliest of the following:

(a) Achievement of at least 80% measurable resolution, confirmed through follow-up check-ins

(b) Completion of fifteen (15) hours of coaching sessions (less any hours forfeited under the Appointments section)

(c) Completion of any additional sessions provided under the Guarantee

Upon Program completion, any remaining unused sessions expire.

6) Escape Clause

We want you to feel confident that this Program is right for you.

After your initial two (2)-hour first coaching session, if you determine that the Program is not the right fit for you, you may request a pro-rated refund.

• The refund amount is 86.66% of the total program cost, reflecting the unused thirteen (13) out of fifteen (15) hours

• Your request must be submitted in writing to Support@Anger2Peace,com within three (3) calendar days following completion of your initial two (2) hour session

• Attendance at any session beyond the initial two (2) hour session constitutes acceptance of the Program and waives this option

Once your request is received, the refund will be processed within seven (7) days. Depending on your financial institution, it may take an additional one (1) to ten (10) days for the funds to appear in your account.

7) Mutual Commitment to Your Success

We are committed to supporting you in achieving meaningful and lasting change in your relationship with anger. Our goal is for you to experience clear, measurable progress and a very significant shift in how anger affects your life.

We bring:

• Professional expertise

• A structured, proven methodology

• Focused, individualized support

Your role is equally important:

• Attending sessions consistently

• Completing brief daily check-ins

• Engaging openly and honestly in the process

This is a structured, collaborative process. When both sides are fully engaged, it is designed to create substantial and lasting change—supporting you to be a more peaceful and effective partner in all of your relationships.

Client Information

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